July 1

Rosland Capital Review: Best Gold Company?

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We'll sometimes mention how a gold IRA company isn't necessarily that, but more of a precious metals dealer that also offers IRAs. Rosland Capital fits this category better than perhaps any other company we've reviewed.

They even describe themselves as a "precious metals management firm" that deals in bullion. So, it's clear that IRAs aren't the company's bottom line, but closer to one out of several products. As we expand into their intricate bullion offering, you'll soon understand just how true this is.

In general, Rosland Capital is one of the larger and more reputable companies in the retail precious metals industry. There is some negative feedback we'll go over and a couple of things we feel could be outright improved, but overall in our Rosland Capital review, we haven't seen too much downside. Before that, let's delve into who's behind the company. 

Important note: You can continue reading our in-depth Rosland Capital review below, or click here to visit our #1 ranked gold IRA company for 2023.

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Rosland Capital background

Some companies list no personnel, others list entire teams. In the case of Rosland Capital, the only up-front figure is its founder, Marin Aleksov. Aleksov, in what is a prominent theme with the company in general, has had a fair bit of exposure in the media.

Marin Aleksov Rosland Capital

Marin Aleksov, founder & CEO of Rosland Capital

He's a gold market expert that will appear on shows and the like, as will the company's endorsers, to talk about both the company and precious metals investment in general. Amusingly, William Devane sometimes gets mistaken as the company's CEO. That's how frequently and strongly Rosland's numerous celebrity endorsers advocate for the company in various advertisements and media outlets.

In reality, however, Devane is just an endorser (see video below). The company is run by Aleksov, and opened its doors in 2008. It's somewhat distinct from other precious metals dealers, let alone those dabbling in IRAs, in that it has several branches abroad. It has offices in the U.K., Germany and France, a rapid expansion that began in 2014.

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Opening offices in multiple countries further reinforces the idea that the company's focus is on precious metals dealership. It seems it's just as important to cater to clients who'd like quality bullion abroad as it is to Americans, and that Aleksov isn't one to miss an opportunity to do just that.

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Rosland Capital fees, storage and buyback

The fees for the gold IRA Rosland Capital provides aren't too complicated. The company says that they work with several custodians, with Equity Institutional being the primary one. Here is an overview of the fee structure, with some notable exclusions:

  • $50 fee to open a retirement account

  • $100 annual custodial fee

  • $100 to $150 vault storage fee

  • $10,000 minimum purchase requirement for the IRA

What's missing? That's right: the markup. As we'll note later, there are no fees in regards to the actual dealing of company products. Very strange for a company that labels itself primarily as a precious metals broker.

There have been many complaints that the company's products are too pricey, which we'll cover in a bit. One can see how a lack of any overt fee structure when it comes to purchasing precious metals can contribute to that.

That being said, the $10,000 minimum requirement for the precious metals IRA is fairly low. It's not the lowest we've seen, but it's pretty up there, or more precisely down there. Either way, a plus.

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Storage

Rosland Capital has only one storage option in the form of the Delaware Depository. We'd guess that this might apply to individual buyers, whom they assist with finding a depository, as well as those opening precious metal IRAs.

Besides Delaware, the Depository has only one other facility, the recently-opened Nevada one. Without a doubt, they're one of the best in the business, providing high-quality storage services for everyone from large exchanges to smaller investors.

Because the storage fee for the gold IRA is listed as variable, we'd say customers can opt to store precious metals as segregated storage or not. This is an important point for many. Still, just as many like their bullion "closer to home", and only two states as an option comes off as fairly prohibitive.

There is no mention about storage facilities involving their overseas branches, from what we've gathered. 

Buyback program

Buybacks are always a big plus, and Rosland Capital has a fairly sturdy program. It offers buybacks not only on assets liquidated in an IRA, but also on precious metals that were bought from them individually. Furthermore, they even offer to act as a broker to have their customers find a third-party to sell the purchased precious metals to. Whether this is a better-price type of thing or something else is unclear, but it further strengthens this part of the company.

While some say that their buyback is a little high, with a markup of almost 30%, it's probably the case with quite a few other companies.

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Rosland Capital reviews

One look at the company's profile on the Better Business Bureau (BBB) page will tell you that they've been in business for a while, and that most of it's good. They have an A+ rating and are accredited with the watchdog. On the consumer side, they've garnered a 4.47/5 rating based on 190 reviews. That's a lot of reviews, and while there are quite a few negative ones, the company must be doing something right if they held onto that rating.

Sticking out along with the number of reviews is the number of complaints. 22 closed in the last 3 years, 7 in the last year. Definitely a bit on the high side, but when one takes into account the broad nature of their precious metals dealership, it's somewhat understandable.

While some other companies suffer complaints about their business practices, the primary issue that Rosland Capital customers seem to have has to do with product pricing and non-transparent fees, probably related to the mark-up. This is why it's much more preferable to have a company be up-front about its product prices, and certainly the markup they have.

Rosland Capital BBB reviews

Rosland Capital rated A+ with the BBB

The Business Consumer Alliance (BCA) has given them an AAA rating, and they have a 5 out of 5 star rating based on 10 reviews. Yet there have been 6 complaints, and even though the majority of them have been closed with a "non-adjustment", it hasn't affected their complaint score or overall score. In general, we do notice that the company responds to complaints and is far from an absentee in this regard.

Conspicuously, TrustPilot only has 2 reviews that are the exact opposite of each other. One reviewer gave them the highest rating, the other the lowest, with the accompanying wording.

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Rosland Capital products

Gold IRAs

Because we indeed feel that gold IRAs are only a part of the company, we believe they should be listed separately to their general product offering. As outlined above, their gold IRAs seem pretty straightforward, product prices notwithstanding.

The site's products are grouped in multiple categories, with IRA-eligible being one of them. Yet in this category, their IRA-eligible platinum and palladium products aren't listed. This could either mean that the IRA they offer doesn't accept these two metals, or that there was an error with the listing. Since there is a bit of confusion on the website, we're inclined to go with the latter, but we aren't sure.

There are some who provide physical gold IRAs, though not self-directed ones, that only accept specific products. To know whether this is the case here, you'll have to reach out to Rosland Capital, as you will to know about quite a few other things.

IRA-eligible coins and bars

Their coin selection is so varied that we'll group IRA-eligible coins and bars into a single section. The selection of IRA-eligible bullion is very strong, though slightly weaker on the bar side. And, of course, requiring customers to get a quote about American Eagle prices isn't exactly ideal. Here is their currently-available IRA-eligible bullion:

  • American Gold Eagle, bullion and proof, available in 1oz, 1/2oz, 1/4oz and 1/10oz denominations

  • American Gold Buffalos, 1oz

  • Canadian Gold Maple Leaf, 1oz

  • Austrian Gold Philharmonic, available in 1oz, 1/2oz, 1/4oz and 1/10oz denominations

  • American Silver Eagle bullion and proof, 1oz

  • Lady Liberty Silver Coin Series, 1oz, in a 15-coin pack

  • Lady Liberty Silver Coin Proof Series, 1.5oz

  • Canadian Silver Maple Leaf, 1oz

  • Canadian Palladium Maple Leaf, 1oz

  • Gold bars, inventory-dependent when it comes to manufacturer, in weights ranging from 1oz to 400oz

  • Silver bars, inventory-dependent when it comes to manufacturer, in weights ranging from 1oz to 1,000oz

  • PAMP platinum bars, 1oz

  • Palladium bullion bars, manufacturer not specified, 1oz

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Collector coins

 We'd say inventory is the company's strongest point, and the variety of collector's coins definitely contributes to this. It's not as huge of a deal to not have prices of collectibles listed compared to bullion ones, especially when it comes to some of the more exotic ones. And there's no shortage of these.

To start off, the company has a robust offering of what one might call "standard" collector's coins, dubbed such because they aren't IRA-eligible. Krugerrands, Britannias and the like.

From there, it's quite a ride. Lots of 19th and 20th century silver and gold coins, too great in number to individually list, that were minted in the U.S.. Rosland Capital even has a separate category for each of what seem like two of their most prized offerings: Formula 1 and golf-themed coins.

These are available in both gold and silver mintages, with the company stating that the golf-themed bullion coins are an exclusive. Based on how many of these are in the inventory, we'd say that the company's CEO has a thing for both of these pastimes. What else could possibly justify having a 5-kilo Formula 1 coin in an inventory with no platinum coins?

Overall, the numismatics section is expansive, though not really as much so as is the case with truly specialized dealers. And that brings us to our general overview of Rosland Capital.

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Rosland Capital - verdict

 From expansion into multiple countries to offering exclusive golf-themed coins while missing many standard-issue ones, it seems that Rosland Capital is not only trying to do a lot, but also do it in a certain way.

With how large their coin inventory is, with some inclusions that might outright be called strange, having a gold IRA almost feels as if a precious metals dealer decided to branch off. On the other hand, their inventory is missing quite a few gold coins and silver coins that are in high demand and are likely to be sought-after by many individual buyers. The same could be said of bars, especially when we get into platinum and palladium ones.

This broad and somewhat peculiar approach is probably what caused some of the complaints and negative reviews. If we had to guess, we'd say that the complete lack of pricing on any product besides gold IRAs was an even bigger contributing factor. The lack of pricing is definitely something that should be remedied, as should the clarity surrounding the mark-ups.

The other issue is that, not being a specialist in either gold IRAs or straightforward precious metals sales, Rosland Capital might come off as a little lackluster when compared to specialists in either category.

Nonetheless, the overwhelmingly positive reviews tell us plenty about the company's operations. For all the money Rosland Capital has put into celebrity endorsements, they don't seem to have forgotten customer care, for the most part.

Reviewers praise both their gold IRAs and the quality of the coins. Like we said, nearly all of the complaints had to do with how the company approaches pricing, with the occasional shipping issue that Rosland Capital promptly addressed.

Despite what a few angry TrustPilot reviewer had to say, if you like what the company has to offer, we don't see a reason why you shouldn't go for it. Visit the Rosland Capital website here. They're a highly rated and reputable gold IRA company.

If you decide to work with Rosland Capital, just be sure to be as clear and up-front on pricing and markups as possible. Getting all prices and fees in writing to avoid any miscommunication in the gold buying process.


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About the author 

Steve Walton

Steve Walton is a personal finance writer, editor, and ghostwriter, with work featured on NBC, Benzinga, CBS, Fox, and other prominent media outlets. When not writing, he enjoys spending time outdoors with his family.

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